Privacy policy

The Management / Governing Body of DS REFINISH SLU (hereinafter, the data controller), assumes the maximum responsibility and commitment to the establishment, implementation and maintenance of this Data Protection Policy, guaranteeing the continuous improvement of the data controller with the aim of achieving excellence in relation to compliance with Regulation (EU) 2016/679 of the European Parliament and Council, of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) (OJEU L 119/1, 04-05-2016), and the Spanish regulations on the protection of personal data (Organic Law, specific sectorial legislation and its implementing regulations).

The Data Protection Policy of DS REFINISH SLU is based on the principle of proactive responsibility, according to which the data controller is responsible for compliance with the regulatory and jurisprudential framework governing this Policy, and is able to demonstrate this to the competent control authorities.

In this sense, the data controller will be governed by the following principles, which must serve as a guide and reference framework for all its personnel in the processing of personal data:

• Data protection by design: The data controller will apply, both when determining the means of processing and at the time of processing itself, appropriate technical and organisational measures, such as pseudonymisation, designed to effectively implement data protection principles, such as data minimisation, and to integrate the necessary guarantees into the processing.
• Data protection by default: The data controller shall implement appropriate technical and organisational measures with a view to ensuring that, by default, only personal data necessary for each specific purpose of the processing are processed.
• Data protection in the information life cycle: The measures guaranteeing the protection of personal data shall be applicable throughout the entire life cycle of the information.
• Lawfulness, fairness and transparency: Personal data shall be processed in a lawful, loyal and transparent manner in relation to the data subject.
• Purpose limitation: Personal data shall be collected for specified, explicit and legitimate purposes and shall not be further processed in a way incompatible with those purposes.
• Data minimisation: Personal data shall be adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.
• Accuracy: Personal data shall be accurate and, where necessary, kept up to date; all reasonable steps shall be taken to ensure that personal data which are inaccurate in relation to the purposes for which they are processed are promptly deleted or rectified.
• Limitation of the storage period: Personal data shall be kept in a form which permits identification of data subjects for no longer than is necessary for the purposes of the processing of the personal data.
• Integrity and confidentiality: Personal data shall be processed in such a way as to ensure adequate security of personal data, including protection against unauthorised or unlawful processing and accidental loss, destruction or damage, through the implementation of appropriate technical or organisational measures.
• Information and training: One of the keys to guaranteeing the protection of personal data is the training and information provided to staff involved in the processing of such data. During the life cycle of the information, all personnel with access to the data will be properly trained and informed about their obligations in relation to compliance with data protection regulations.

The Data Protection Policy of DS REFINISH SLU is communicated to all staff of the person responsible for the processing and made available to all interested parties.

Consequently, this Data Protection Policy involves all the personnel of the data controller, who must be aware of it and assume it, considering it as their own, each member being responsible for applying it and verifying the data protection regulations applicable to their activity, as well as identifying and providing the opportunities for improvement that they consider appropriate in order to achieve excellence in relation to compliance.

This Policy will be reviewed by the Management / Governing Body of DS REFINISH SLU, as many times as deemed necessary, in order to adapt, at all times, to the provisions in force regarding the protection of personal data.

Your secure data

In Europe and in Spain there are data protection regulations designed to protect your personal information, which are obligatory for our entity.

Therefore, it is very important for us that you understand perfectly what we are going to do with the personal data we ask you for.

Thus, we will be transparent and give you control of your data, with simple language and clear options that will allow you to decide what we will do with your personal information.

Please do not hesitate to ask us if you have any questions after reading this information. Thank you very much for your cooperation.

I. Legal information

• Name: DS REFINISH SLU
• C.I.F.: B54725742
• Main activity: Consult Who we are section
• Address: C/ Escultores Hermanos Blanco, 1. 03183 – Torrevieja
• Contact telephone number: (+34) 965 71 42 44
• E-mail: info@ds-color.com
• Website: www.ds-color.com

For your confidence and security, we inform you that we are an entity registered in the following Trade Register / Public Registry: DS REFINISH SLU. Registered in the Mercantile Registry of Alicante, Volume: 3712, Sheet: 145, Section: 8, Page: A136378. CIF: B54725742.

We are at your disposal, do not hesitate to contact us.

Frequently asked questions

What will we use your data for?
In general, your personal data will be used in order to relate to you and to provide you with our services. They may also be used for other activities, such as sending you advertising or promoting our activities.

Why do we need to use your data?
Your personal data are necessary for us to be able to contact you and provide you with our services. In this respect, we will provide you with a number of boxes that will allow you to decide clearly and simply on the use of your personal information.

Who will know the information we ask for?
In general, only the personnel of our entity who are duly authorised will be able to know the information we ask for.

Similarly, those entities that need to have access to your personal information in order for us to provide you with our services may have knowledge of it. Thus, for example, our bank will know your data if the payment of our services is made by card or bank transfer.

Likewise, those public or private entities to which we are obliged to provide your personal data in order to comply with any law will have knowledge of your information. To give you an example, the Tax Law obliges to provide the Tax Office with certain information on economic operations that exceed a certain amount.

In the event that, apart from the cases mentioned, we need to disclose your personal information to other entities, we will ask for your permission beforehand through clear options that will allow you to decide in this respect.

How will we protect your data?
We will protect your data with effective security measures depending on the risks involved in the use of your information.

To this end, our entity has approved a Data Protection Policy and annual controls and audits are carried out to verify that your personal data is safe at all times.

Will we send your data to other countries?
There are countries in the world that are safe for your data and others that are not so safe. For example, the European Union is a safe environment for your data. Our policy is not to send your personal information to any country that is not safe from the point of view of protecting your data.

In the event that, in order to provide you with the service, it is essential to send your data to a country that is not as safe as Spain, we will always ask for your permission beforehand and will apply effective security measures that reduce the risks of sending your personal information to another country.

How long will we keep your data?
We will retain your data during our relationship and for as long as we are required by law. Once the applicable legal deadlines have passed, we will dispose of your data in a safe and environmentally friendly manner.

What are your data protection rights?
You can contact us at any time to find out what information we have about you, rectify it if it is incorrect and delete it once our relationship has ended, if this is legally possible.

You also have the right to request the transfer of your information to another entity. This right is called “portability” and may be useful in certain situations.

To request any of these rights, you must make a written request to our address, along with a photocopy of your ID card, so that we can identify you.

At our entity's offices we have specific forms to request these rights and we offer you our help in filling them out. To find out more about your data protection rights, you can consult the website of the Spanish Data Protection Agency (www.agpd.es).

Can you withdraw your consent if you change your mind at a later date?
You can withdraw your consent if you change your mind about the use of your data at any time.

For example, if you were once interested in receiving advertising for our products or services, but no longer wish to receive advertising, you can inform us through the objection form available at our offices.

If you believe your rights have been disregarded, where can you make a complaint?
If you believe that your rights have been disregarded by our entity, you can file a complaint with the Spanish Data Protection Agency, through any of the following means:

• Website: www.agpd.es
• Postal address: Spanish Data Protection Agency, C/ Jorge Juan, 6, 28001 – Madrid
• By telephone: Tel. 901 100 099 / Tel. 91 266 35 17

Submitting a complaint to the Spanish Data Protection Agency does not involve any cost and the assistance of a lawyer or solicitor is not necessary.

Will we draw up profiles about you?
Our policy is not to create profiles about the users of our services.

However, there may be situations in which, for the purposes of providing the service, commercial or otherwise, we need to draw up profiles of information about you. An example might be the use of your purchase or service history to provide you with products or services tailored to your tastes or needs.

In such cases, we will implement effective security measures to protect your information at all times from unauthorised persons who may seek to use it for their own benefit.

Will we use your data for other purposes?
Our policy is not to use your data for purposes other than those explained to you. If, however, we need to use your data for other activities, we will always ask your permission beforehand through clear options that will allow you to decide on this.

II. Registration of domains and contents

DS REFINISH SLU – C/. Escultores Hermanos Blanco, 2 – 03183 TORREVIEJA – CIF: B54725742 – is the owner and holder of the domain www.ds-color.com (hereinafter, ds-color.com).

III. Conditions of use

Access to and use of this website are subject to these Terms of Use. We therefore ask you to read them carefully, as the mere fact of accessing this website and using the audiovisual materials contained therein implies that you are a user of this website, have read and understood these Terms of Use and accept them in their entirety and without exception.

1. Object
You should know that DS REFINISH SLU makes this website available to Internet users in order to provide information about the products of ds-color.com.

2. General conditions of use of the website

2.1. Access to this website does not imply any contractual relationship between the user and DS REFINISH SLU.

2.2. By including your data in the records of ds-color.com, you expressly consent to DS REFINISH SLU receiving electronic communications containing advertising and commercial news regarding the products and services it offers. If you do not wish to receive them, please inform us at the following e-mail address: info@ds-color.com, indicating your personal and contact details, and declare your wish not to receive commercial communications in the future.

2.3. DS REFINISH SLU is the legitimate owner of the use of the domain. Improper use of the same or its use for purposes contrary to the legal system or public order constitutes an infringement of the law, and this company will exercise any legal action available to it.

The inclusion by third parties of access to this website, in addition to having express prior authorisation, must respect the industrial and intellectual property rights of DS REFINISH SLU and must comply with the following requirements:

• Links shall only lead to the home page of this website. “Deep linking” practices are prohibited, and in general any activities that:
  • Produce or may induce error, confusion or deception.
  • Assume an act of comparison or unfair imitation.
  • Take advantage of the brand reputation and prestige of DS REFINISH SLU.
• It is forbidden to use any trademark, graphic, word or mixed distinctive sign or any other element owned by DS REFINISH SLU, or for which it holds an exclusive licence, within a website of third parties, except where expressly authorised.
• It is forbidden to provide false information or information harmful to the image and good name of the company DS REFINISH SLU.

3. Responsibility
DS REFINISH SLU reserves the right to make changes to its portal, as well as to these General Terms of Use. Given the special nature of the means chosen to communicate with users, DS REFINISH SLU cannot assume responsibility in the following cases:

• 3.1. Temporary impossibility of access to the website at a given time, or to specific information among those included on ds-color.com or on those websites that the user accesses through hypertext links located on the website.
• 3.2. Misinterpretations that may arise from the information presented on the website.
• 3.3. DS REFINISH SLU shall not be liable in any case for damages caused as a result of fortuitous or unforeseeable events, or for those resulting from the negligent behaviour of the user of the ds-color.com website.

IV. Termination and modification

DS REFINISH SLU reserves the right to temporarily suspend or terminate the provision of its services, in whole or in part, at any time and without any communication to users.