Contact telephone: 0034 965714244 (Monday to Friday from 09:00 to 19:00)
WHAT WE DO WITH YOUR DATA?
- New Customer" section
The main purpose of this treatment is the management of the users registered on our website, as well as the sending of advertising related to the products and services commercialised by DS COLOR . DS REFINISH ensures the confidentiality of the data provided and guarantees that under no circumstances will they be transferred for any other use without the prior and express consent of our users. We will only ask you for the data necessary to provide the service required and they will only be used for this purpose.
- Section "Make a purchase"
The main purpose of such processing is to maintain the contractual relationship with our customers, to facilitate the processing of orders, to carry out statistical studies, and to send advertising relating to the products and services marketed by DS REFINISH.
- Section "Newsletter in footer" and "Newsletter in pop-up"
The e-mail provided will be processed by DS REFINISH for the purpose of sending the newsletter. This email will also be used to send advertising relating to products and services marketed by DS REFINISH.
- Section "Contact Form".
We will collect data for the purpose of managing the DS REFINISH support centre and customer contact via email in order to deal with your request. This email will also be used to send advertising relating to products and services marketed by DS REFINISH.
- Section "Questions on products"
We will collect data for the purpose of managing the DS REFINISH support centre and customer contact via email in order to be able to deal with your request for a consultation on the product you are enquiring about. This email will also be used for sending advertising related to products and services marketed by DS REFINISH.
- Marketing Actions.
DS REFINISH may use this data to inform you about future promotions, offers and other commercial actions in the cases where you are already a customer or if you are not, when you have given us your consent in the corresponding section.
CUSTOMER ACCOUNT DETAILS
Each user can access YOUR ACCOUNT using your email and password. The passwords are personal and non-transferable and the user is responsible for the use of his passwords and their communication to third parties. The information contained in your account is confidential. The data that exists in YOUR ACCOUNT are distributed in sections:
- Section "Personal Information".
In this section you can see the data referring to your account such as your name, surname(s), email address, company name, cif and password which you can modify whenever you want, as well as your consent to receive information.
- Section "Orders
In this section you can see the orders made with the following data: reference, date, amount, payment method, status, invoice, order details and re-order.
- Addresses" section
In this section you can create the addresses you want for your orders. During the order process you can select which address is for shipping and which is for billing. You can change or delete the address you have created at any time.
LEGAL BASIS FOR PROCESSING
For the registration, purchase and management of guarantees we will base the processing of data on the execution of the purchase contract or within the framework of the pre-contractual relationship.
For the sending of commercial information we will base the treatment on your consent although if you are already a customer we will be able to send you information about similar products always providing you with a simple and free means to unsubscribe.
The consent given here by the Holder to communicate data to third parties can be revoked at any time, without retroactive effect.
RECIPIENTS OF YOUR DATA
On the occasion of the purchase your data can be communicated to the following recipients:
Banks for the payment of card purchases.
To the Office of Consumers and Users in case of any complaint.
To manufacturers, technical services and/or wholesalers in the case of guarantees. To those transport companies that may have been entrusted with the delivery of the corresponding orders to the customers. These recipients may be located within Spanish territory or outside it, depending on the product and/or service purchased.
In the legally established cases, such as the case of the Security Forces.
To the public administrations to which we have to provide information in order to comply with our legal obligations.
To send newsletters or bulletins, we may use the Mailchimp, Sendinblue, Acumbamail, Mailify or other similar tool. Therefore, we would be facing an international transfer of your data to provide this service only.
The use of these platforms is not a transfer of data, but the data will only be used by this platform solely and exclusively to send the newsletters and always with your consent. This is a tool for sending our newsletters.
DS REFINISH ensures the confidentiality of the data provided and guarantees that under no circumstances will they be transferred for any other use without the prior and express consent of our clients. We will only ask you for the data necessary to provide the service required and they will only be used for this purpose. RIGHTS OF DATA SUBJECTS
The interested party has the following rights:
You may request information on the personal data stored concerning you (access)
You may request that the inaccuracy of your personal data be corrected. (correction)
You may request the deletion or limitation of the processing of your personal data (deletion and limitation)
You can also request that your personal data be made available to you in a structured, standard, machine-readable format (portability)
To do so, you must send a copy of your ID card or document that identifies you in writing to the address C/ Escultores Hermanos Blanco,1 03183 Torrevieja (Alicante), also using our form or by e-mail to firstname.lastname@example.org.
The data subject also has the right to file a complaint with the data protection authorities (Spanish Data Protection Agency). However, any question related to the data we invite you to contact us in order to solve it.
DATA PROTECTION DELEGATE
We have appointed a data protection officer for any matter relating to your personal data. You can contact him at email@example.com
QUALITY OF DATA
Users must guarantee the truthfulness, accuracy, authenticity and validity of the personal data collected from them.
PROTECTION OF MINORS
We do not collect personal data from minors. It is the responsibility of the parent/legal guardian to ensure the privacy of children, making every effort to ensure that they have given their consent to the collection and use of their child's personal data.
Through our website you can access the social networks Facebook, Instagram or Youtube with open access to all users. These are websites where the user can register and follow us for free. On these social networks users can learn about our activities, opinions, access photos and videos. The users of these social networks should be aware that this place is independent from the website www.ds-color.com and is open, that is, it is visible to all its users, and the privacy policies to be applied to these contents are those set by Facebook, Instagram or Youtube. DS REFINISH is not the owner of the social networks. Updated: 4 JUNE 2018
DS REFINISH SL, may at any time and without prior notice, make modifications and updates to the information contained in its portal or in its configuration or presentation.
Access to the portal, as well as the use that may be made of the information it contains, is the exclusive responsibility of DS REFINISH SL, which shall not be liable for any consequences or damages that may arise from this access or use of information.
The information provided through the portal is for guidance only.
DS REFINISH SL, does not assume any responsibility derived from the connection or contents of third party links which may be referred to in the portal.
The processing of personal data carried out through this portal shall be subject to the provisions of the Law on the Protection of Personal Data. The data collected will be transferred for information purposes or filed with the consent of the user, who may exercise his or her rights of access, rectification and cancellation, through the appropriate procedures, as well as the right to decide who may have his or her data, so that he or she may use them, request that they be accurate and that they be used for the purpose for which they were collected.